Direct API
WorkingPush sales straight from whatever you already run. A signed key, one endpoint, and the same sale sent twice is recorded once.
TransactionsLine itemsCustomersRefunds
provider: ingestion_api
Customer intelligence layer
Your POS knows what was sold. LoyaltyOS learns who bought it, how often they come back, what keeps them loyal — and what to do next when they stop showing up.
2 weeks free on every plan · change or cancel any time
01 / Difference
The split is simple
Nobody is asking you to change how you take payments. LoyaltyOS reads what your existing systems already know and turns it into loyalty, retention, and customer intelligence.
Your POS / commerce system
LoyaltyOS
02 / Connectors
Works with what you run today
LoyaltyOS is built around a connector layer, so you keep your current checkout and never key the same sale in twice.
Two of these work today. The rest are planned, and the fields listed on a planned connector are scope, not shipped functionality — we would rather you knew that before you signed up than after.
Push sales straight from whatever you already run. A signed key, one endpoint, and the same sale sent twice is recorded once.
provider: ingestion_api
Sales and refunds flow from Square as they happen, with tax and tip kept separate so points are never paid on either. Proven against a live Square sandbox; not yet run against a production Square account, and connecting it takes an operator, not a button.
provider: square
Online and in-person commerce connector covering orders and customer records.
provider: shopify
Store, customer, and order connector for self-hosted WordPress commerce.
provider: woocommerce
Restaurant transaction and guest connector with line-item detail.
provider: toast
Merchant commerce connector for Clover devices and payment records.
provider: clover
Retail and hospitality connector for multi-location operators.
provider: lightspeed
Keep the hardware and the checkout flow your staff already knows. Nothing on the counter changes.
LoyaltyOS never tries to become your POS. It sits beside the system of record, not in front of it.
Connected systems feed LoyaltyOS automatically. If your POS already knows the sale, we do too.
03 / Rollout
Use it your way
Each stage builds on the one before it. Run QR-only forever if that's all you need — or connect your systems and let the intelligence layer switch on as clean data accumulates.
No POS connection required. Print a code, open for business.
Link your POS or commerce platform and stop typing sales twice.
As reliable history accumulates, the advisory layer unlocks.
04 / Intelligence
Customer command center
Clean data from the systems you already run lets LoyaltyOS build a real profile — and answer the questions owners actually ask on a slow Tuesday.
Customer 360
MEMBER SINCE 03/2024 · ID 4417
Marcus normally returns every 7–10 days. It has been 24 days. His pattern is Thursday dinner, entrée-led, around $55 — a limited-time comeback reward matched to that pattern is the highest-probability recovery here.
05 / Fit
Built for counter businesses
High-frequency, low-ticket. Punch-card loyalty and morning-window intelligence.
Ticket and line-item detail turn into entrée affinity and at-risk regulars.
Product preference and lifetime value across in-store and online carts.
Appointment cadence, rebooking gaps, and referral rewards for regulars.
06 / Trust
Your data, your terms
Connectors request the narrowest scopes required for loyalty and analytics — customers, transactions, products, locations, refunds.
Disconnect from LoyaltyOS and it stops accepting the data, immediately and for good — keys are revoked in the same move, so anything still pushing is refused.
Last successful sync, record counts, data quality warnings, and connection errors are surfaced so you know when analytics may be incomplete.
Export your customers, visits, and reward balances whenever you want. No lock-in on the relationship you built.
07 / Pricing
Two weeks free · one price per plan
Every plan starts with a 14-day free trial and includes unlimited customers and unlimited reward redemptions. Connect a system whenever you're ready — the plan follows the stage you're in.
First 14 days free
Everything you need to launch loyalty this week, with no integration work at all.
First 14 days free
Link your POS or commerce platform and get spend, product, and segmentation data automatically.
First 14 days free
The full advisory layer for operators who run on numbers, not gut feel.
08 / FAQ
Straight answers
No. LoyaltyOS runs in QR-only mode with loyalty, visits, gift cards, referrals, social rewards, Driver Perks, and basic analytics. Connecting a POS simply unlocks richer purchase and product intelligence.
No. Connected mode is built around zero double entry. If your existing system already knows the transaction, LoyaltyOS receives it through the connector instead of asking anyone to re-key it.
No. LoyaltyOS is the customer relationship, loyalty, retention, and intelligence layer that sits beside your existing commerce tools. Your system of record stays exactly where it is.
The platform surfaces integration health, last successful sync, data quality, and connection issues, so you know immediately when analytics may be incomplete. Reconnecting the Direct API is a key you already hold; Square today is a short setup rather than a one-click reauthorization.
Visit-based signals appear as soon as customers start checking in. Spend and product intelligence sharpen as connected transaction history accumulates. How fast that becomes useful depends on your visit rhythm, and we will not put a number on it we have not measured — the product refuses to show a trend it does not have the data for, and says so on the tile rather than drawing a confident line through three points.
Every plan starts with a 14-day free trial, including the Pro tier. Set up QR loyalty, connect a system, run real campaigns — the full plan is unlocked for the whole two weeks, and you can change or cancel your plan at any point during it.
Yes. Each plan covers a set number of locations — one on Starter, three on Growth, ten on Pro — for a single monthly price. Analytics can be viewed per location or rolled up across the whole business.
Keep your system. Add the customer layer.
Take two weeks on us. Start with QR-only loyalty today, connect the systems you already run whenever it makes sense, and let the intelligence switch on as the data fills in.
Get early access
Prototype form — wire this to your CRM or backend.